GreenSea Privacy Policy

Last Updated: March 18, 2026

1. Introduction

GreenSea ("Company," "we," "us," or "our") operates the GreenSea mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and related services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Information You Provide Directly

Account Registration:

  • Full name
  • Email address
  • Phone number
  • Password (securely hashed)
  • Delivery address
  • Business name (if applicable)

Payment Information:

  • Credit card details (processed securely via Stripe)
  • Billing address
  • Payment history

Orders and Transactions:

  • Order details and history
  • Items purchased
  • Quantities and preferences
  • Delivery preferences
  • Special instructions or notes

Communications:

  • Messages sent through the App
  • Support inquiries and responses
  • Feedback and reviews

Profile Information:

  • Profile preferences
  • Saved favorites
  • Wishlist items

2.2 Information Collected Automatically

Device Information:

  • Device type and model
  • Operating system
  • Unique device identifiers
  • IP address
  • Mobile network information

Usage Information:

  • Pages or features accessed
  • Time and duration of visits
  • Searches performed
  • Products viewed
  • Navigation patterns
  • Clicks and interactions

Location Information:

  • GPS location (with your permission) for delivery optimization
  • Delivery address coordinates

Cookies and Tracking Technologies:

  • Session tokens
  • Analytics data
  • App performance metrics

3. How We Use Your Information

We use collected information for:

  • Service Provision: Creating and managing your account, processing orders, and delivering products
  • Payment Processing: Securely processing purchases and managing billing
  • Delivery and Logistics: Optimizing delivery routes and tracking shipments
  • Customer Support: Responding to inquiries and resolving issues
  • Marketing Communications: Sending updates about new products, promotions, and offers (with your consent)
  • Personalization: Customizing your App experience and recommendations
  • Analytics: Understanding user behavior to improve our services
  • Security: Detecting and preventing fraud, abuse, and legal violations
  • Compliance: Meeting regulatory and legal requirements
  • Quality Improvement: Analyzing feedback and usage patterns

4. How We Share Your Information

4.1 Third-Party Service Providers

We share information with:

  • Payment Processing: Stripe (PCI-DSS compliant payment processor)
  • Delivery Partners: Logistics and delivery service providers
  • Backend Services: Odoo ERP system for order and inventory management
  • Analytics Providers: For app performance and user insights
  • Customer Support: Third-party support platforms (if applicable)

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or security threats
  • Protect user safety

4.3 Business Transfers

If GreenSea is involved in merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to different privacy practices.

4.4 With Your Consent

We will share information with third parties when you explicitly consent to such sharing.

5. Data Security

5.1 Security Measures

We implement industry-standard security measures including:

  • HTTPS encryption for data in transit
  • Secure hashing for passwords
  • PCI-DSS compliance for payment data
  • Regular security audits and updates
  • Access controls and authentication
  • Firewalls and intrusion detection
  • Secure data storage systems

5.2 Limitations

While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of your information. You use the App at your own risk.

6. Your Privacy Rights

6.1 Access and Correction

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your account and associated data
  • Export your data in a portable format

6.2 Opting Out

You can:

  • Unsubscribe from marketing communications
  • Disable location tracking in App settings
  • Opt out of certain data collection practices
  • Restrict cookie usage

6.3 GDPR Rights (EU Users)

If you are in the European Union, you have additional rights:

  • Right to be forgot (data deletion)
  • Right to data portability
  • Right to restrict processing
  • Right to object to processing
  • Right to lodge complaints with supervisory authorities

6.4 CCPA Rights (California Users)

If you are in California, you have the right to:

  • Know what personal information is collected
  • Know whether personal information is sold
  • Delete personal information
  • Opt-out of the sale of personal information
  • Non-discrimination for exercising your rights

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Maintain accurate business and financial records
  • Comply with legal obligations
  • Resolve disputes

You can request deletion of your account and data at any time, except where retention is required by law.

8. Children's Privacy

The App is not intended for children under 18 years old. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will delete such information immediately.

Parents who believe their child has provided information to GreenSea should contact us immediately.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using the App, you consent to such transfers.

We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses and Binding Corporate Rules.

10. Third-Party Links

The App may contain links to third-party websites and services. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

  • Updating the "Last Updated" date
  • Posting the revised policy on the App
  • Sending you an email notification

Your continued use of the App after changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices:

GreenSea Foods

Data Protection Officer: sharadhumagain@gmail.com

13. Acknowledgment

By using the GreenSea App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

This Privacy Policy is effective as of March 18, 2026.